Crispy Remote Support
What is Remote IT Support?
Our computer technicians are able to provide Remote IT Support services by accessing your computer via the Internet with your permission. We use the latest professional remote support helpdesk technology which enables us to access your systems from our offices.Remote IT Support is beneficial to your company as Crispy Computer Technologies can immediately diagnose, repair and resolve your IT system problems.
The remote support chat window enables you to speak to our computer technician directly so there is no need to be hanging on the phone.
What are the benefits of Remote IT Support to my company?
We can save your company both time and money. Our computer technicians are able to troubleshoot and fix IT issues as quickly as possible at minimum cost.From our professional experience we have found that our remote support service resolves around 90% of most daily IT issues.
Remote support enables us to check for and remove viruses and malware, install software updates and fix erroneous problems.
Use of our remote IT support service reduces the need for an on-site visit by one of our engineers so it is much more cost-effective solution.
What if I do not want a technician looking at my personal documents?
During the remote support session you can see what our technician is looking at and you can stop the technician by moving your mouse. You always remain in control and can override any action. You can also choose to terminate the remote support session at any time.Does Remote IT Support create a security vulnerability on my company's computer network?
Our remote support software complies with HIPAA and other corporate, local and federal legislation with end-to-end, 256-bit SSL encryption the same security levels used and trusted by major banking institutions.
